Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSILA505 Mapping and Delivery Guide
Provide ancillary services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSILA505 - Provide ancillary services |
---|---|---|---|
Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to provide ancillary services and guidance relating to a loss situation, and options to minimise the extent of future loss, damage or injury.It applies to individuals in the loss adjusting sector who use specialised knowledge, analytical skills and strong communication skills to convey requirements and options. It may be applied within organisations of various sizes and across a range of customer bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance loss adjusting field of work and include access to: organisational records organisational policy, procedures, legislation and regulations as they relate to contracts of insurance common office equipment, technology, software and consumables. Assessors must satisfy NVR/AQTF assessor requirements. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Provide guidance on prevention of future losses |
| |||||||
Element: Provide guidance on application of risk management techniques where appropriate |
|